What this policy covers

This Privacy Policy applies to the Multitaskers consumer mobile app, the Multitaskers Pro mobile app for property-management companies, and the multitaskers.us / pro.multitaskers.us web portals (collectively, the “Services”). Multitaskers operates nationwide across the United States.

By creating an account or using the Services, you agree to the collection and use of information as described here.

Information we collect

Account information: your name, email address, phone number, and role (renter, owner, vendor, or staff) when you sign up or update your profile.

Property and rental data you enter: listings, applications, leases, rent payments, maintenance tickets and work orders, messages, documents, photos, tour requests, property-passport records, and portfolio financial data.

Device and usage diagnostics: device type, operating system, app version, crash reports, and basic usage analytics that help us keep the apps reliable. Push-notification tokens are stored so we can send rent reminders, ticket updates, and application alerts you opt into.

Payment information is processed by our payment provider (Stripe). We do not store full card numbers on our servers.

How we use your information

We use your information to operate the Services: managing listings and applications, processing rent and payments, routing maintenance tickets to vendors, generating owner statements and reports, and powering The Multitasker, our AI concierge, which answers your questions and helps with tasks like paying rent or filing a ticket.

Conversations with The Multitasker are processed to provide the requested help; consequential actions (sending a lease, charging a card, dispatching a vendor) always require your explicit confirmation first.

We also use diagnostics to fix bugs, improve performance, and keep your account secure.

How we share your information

We do not sell your personal information.

We share limited information only as needed to run the Services: with vendors assigned to your work orders (contact and job details), with payment processors to complete transactions, and with infrastructure providers (hosting, push notifications, analytics) under contract.

We may disclose information if required by law or to protect the safety and integrity of the Services.

Data security and retention

We protect your data with encryption in transit and at rest, access controls, and audit logging. No method of transmission over the internet is completely secure, but we work continuously to safeguard your information.

We retain your account and rental records for as long as your account is active and as required for legal, tax, and accounting purposes — including full historical ledgers, statements, and documents for owner portfolios.

Your choices and rights

You can review and update your profile information in the app at any time, manage push-notification preferences in your device settings, and request a copy or deletion of your personal data by contacting us below.

Depending on your state, you may have additional rights (such as access, correction, or deletion requests); we honor applicable U.S. state privacy laws.

Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as the Services evolve. We will post the revised version here and update the date below; material changes will be communicated in the app.

Contact us

Questions about this policy or your data? Email us at property@multitaskers.us and we’ll respond promptly.